Seller's Guide & Escrow

Welcome to the UK’s most secure peer-to-peer eBike marketplace. This guide ensures you navigate the exchange safely and receive your funds without delay.

1. Preparing Your Listing

A "Verified" listing is the best way to attract high-value buyers and prevent future disputes. Provide the exact make, model, motor type, and battery capacity. Include clear photos of the odometer, any minor frame chips, and the battery charging port. Uploading digital receipts or service logs from an authorised shop significantly increases buyer trust.

2. The Handover Process

Record a 30-second pre-handover video of the bike powering on and the motor engaging on the day of the sale. For in-person sales, once the buyer is happy, they will provide a 6-digit Release Code (or QR code) via their app. Entering or scanning this confirms the handover.

3. The 48-Hour Inspection Window

Once the buyer receives the bike, the funds enter a Secure Escrow Account for 48 hours. If the buyer does not raise a concern within this window, the funds are automatically released to your bank account. A buyer may request up to three 24-hour extensions if they need a specialist technical check.

4. Fees & Payouts

We extract your selected success fee from the final sale price to cover our verification and escrow services. Once funds are released from escrow, they typically arrive in your bank account via our secure payment partner within 1–3 working days. Accurate disclosure equals instant payout.